NPI Quality Manager

Job Locations US-MN-Brooklyn Park
Requisition Post Information* : Posted Date 3 weeks ago(1/30/2024 12:30 PM)
Requisition ID
# of Openings
Category (Portal Searching)


Cretex Medical is a leading contract manufacturer of precision components and assemblies for the medical device industryOur customers view us as a trusted partner in the areas of injection molding, laser processing, metal stamping and device assemblyLearn more at


NPI Quality Manager Position Summary:  

The NPI Quality Manager will lead and develop the quality team to deliver quality process development projects on time, meeting specifications, within the timeline and budget. The Quality Manager will be responsible for building, managing, and leading the quality department, working cross functionally to ensure the highest possible quality products.


NPI Quality Manager Responsibilities:

  • Support, develop, implement, and maintain all New Product Introduction (NPI) QMS processes and procedures, including but not limited to; Complaint Handling, Desing Support and Development, Change Control, Risk Management, Corrective and Preventive Action, Internal Audits, Supplier Quality, Process Control, Document Control and Identification and Traceability
  • Manage all customer and manufacturing projects through the project management system with the quality team
  • Manage all customer projects through pre-production processes, design for manufacturability, and execution of all quality engineering tasks throughout the development and manufacturing process
  • Manage technical reviews and design for manufacturability with our customers and internal quality departments
  • Lead process improvement and Operational Excellence within the NPI quality team
  • Manage the timely completion of all quality projects
  • Assign and monitor projects to the quality team
  • Manage the projects to be within the quoted budget and to meet the on-time delivery goals
  • Train and develop engineers and create/utilize engineering standards
  • Provide employees with goals, performance initiatives, and areas of accountability that are directly aligned with the goals of Cretex companies
  • Hire, manage work hours, vacation requests, review performance, discipline, terminate, make compensation changes, and ensure compliance of personnel to corporate personnel policies.
  • Professional and timely communication with other departments and customers.
  • Review department expenditures, including compensation, expenses, maintenance, and equipment/software upgrades
  • Support and comply with the company Quality System, ISO, and medical device requirements


NPI Quality Manager Requirements:

  • Bachelor’s Degree in an Engineering Science
  • 5 years of engineering experience in a manufacturing setting
  • 3+ year leadership experience
  • Medical instrumentation product knowledge
  • Manufacturing process knowledge
  • Knowledge of Quality System: ISO9001, ISO13845
  • Project management experience and/or certifications
  • Ability to solve problems and root cause analysis
  • Ability to consistently achieve short and long-term business results
  • Clear and effective verbal and written communication skills

Physical & Environmental Demands:

Cretex Medical uses cutting oils, solvents, and other chemicals in the manufacturing process. Testing is conducted on a periodic basis to ensure that all chemicals are kept well below the OSHA permissible exposure levels.


What is it like to work at Cretex Medical 

We recognize the contribution of every individual and promote growth, safety and security for all our employees. Cretex Medical values performance and pays competitive wages along with a rich benefit package. We offer a positive work environment with a focus on continuous improvement.  


Here are some of things that employees have said about working for Cretex Medical:  

  • The culture at Cretex is collaborative. Everyone here is willing to help you whether it is a director, a machinist, or your boss. Everyone is always willing to help you figure out a project and get it done right. 
  • I would tell potential interns that Cretex is a great company to work for. It has set a high bar for corporate culture as well as the quality of work you can do. I would definitely recommend it. 
  • I learned that I really like the medical device industry. The importance and the gravity of what we do here is felt by the employees. You can have that passion in your work because you know what you are striving for is to save lives.” 

We encourage you to explore the many opportunities Cretex Medical can offer you as a valued team member. 


Company Benefits  

Cretex Medical offers a full benefit package to its employees. Benefits include medical, dental, vision and life insurance options. Cretex Medical also offers a 401(k)-retirement plan with employer match, profit sharing, short- and long-term disability insurance, paid time off and holiday pay. 


Cretex Medical also offers company-specific benefits, such as: 

  • Employee appreciation events 
  • Volunteer opportunities 
  • Training and development opportunities 
  • Tuition reimbursement 
  • New state-of-the-art facility in Brooklyn Park!  


Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.  


Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit 


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