Program Manager

Job Locations US-MN-Brooklyn Park
Posted Date 2 months ago(2/2/2023 1:45 PM)
Requisition ID
# of Openings
Category (Portal Searching)


About Cretex Medical

Cretex Medical is a leading contract manufacturer of precision components and assemblies for the medical device industry.  Our customers view us as a trusted partner in the areas of injection molding, laser processing, metal forming and device assembly.  Learn more at


Position summary:  

The Program Manager is responsible for facilitating all aspects of the engineering projects for assigned customers from the early prototyping stage all the way into a production program.  This position acts as the customer advocate and leads customer programs that ensures compliance to customer, industry, and company requirements and standards.  This position may supervise employees.  


Job Duties and Responsibilities 

  • Administer and manage customer projects to develop and meet requirements, scope, schedule, budget, and quality expectations
  • Facilitate teamwork between departments
  • Maintain positive working relationships with internal and external customers that encourages two-way communication
  • Create a sense of urgency and leads customer programs through the organization in a timely manner 
  • Understand manufacturing capabilities and capacity of the organization 
  • Understand manufacturing and engineering processes that relate to the medical device industry
  • Lead discussions with customers and internal teams on designs, troubleshooting and finding cost effective solutions
  • Manage/facilitate the transfer to production
  • Understand customer needs and the core business markets we serve
  • Communicate with customers on a routine basis and provides project plans, timelines, and milestones
  • Proactively recommends, promotes, and supports actions for implementing continuous improvement projects.  Assists internal teams with cost reductions, root cause analysis, and corrective actions
  • Work closely with Engineering, Operations/Production, Supply Chain, Scheduling, and Quality to meet or beat customer delivery dates
  • Work with Quality to facilitate customer required audits
  • Supports S&OP planning for assigned programs and customers
  • Communicate and deliver employee communication tools for job performance to include annual performance goals, employee recognition, training, and development, coaching and counseling
  • Support and comply with the company Quality System, ISO, and medical device requirements

Job Requirements 


  • Bachelor’s Degree in technical field or equivalent work experience
  • 4 years of experience in contract manufacturing and/or engineering role
  • Experience with medical device manufacturing
  • Experience managing numerous projects simultaneously using appropriate software tools (i.e. Excel or Microsoft Project) and professionally communicating project status to customers
  • Knowledge of ISO 13485, and FDA regulations
  • Understanding of product development process
  • Experience with root cause analysis, corrective actions, and preventative action

Preferred Knowledge, Skills and Abilities

  • Program management experience
  • PMP certification
  • Lean Manufacturing/Six Sigma experience/Toyota 8-step process/A3’s/COS
  • Experience with custom medical injection molding, assembly, testing and packaging
  • Continuing Education; including participation in local chapters, associations, and/or organization


What is it Like to Work at Cretex Medical?

We recognize the contribution of every individual and promote growth, safety and security for all our employees. Cretex Medical values performance and pays competitive wages along with a rich benefit package. We offer a positive work environment with a focus on continuous improvement.


Here are some of things that employees have said about working for Cretex Medical:


“The culture at Cretex is collaborative. Everyone here is willing to help you whether it is a director, a machinist, or your boss. Everyone is always willing to help you figure out a project and get it done right.”

“I would tell potential interns that Cretex is a great company to work for. It has set a high bar for corporate culture as well as the quality of work you can do. I would definitely recommend it.”

“I learned that I really like the medical device industry. The importance and the gravity of what we do here is felt by the employees. You can have that passion in your work because you know what you are striving for is to save lives.”

We encourage you to explore the many opportunities Cretex Medical can offer you as a valued team member.


Company Benefits

Cretex Medical offers a full benefit package to its employees. Benefits include medical, dental, vision and life insurance options. Cretex Medical also offers a 401(k)-retirement plan with employer match, profit sharing, short- and long-term disability insurance, paid time off and holiday pay.


Cretex Medical also offers company-specific benefits, such as:

  • Employee Appreciation events
  • Volunteer Opportunities
  • Training and Development opportunities
  • Tuition Reimbursement
  • Annual Flu Vaccination Clinics
  • Free Parking
  • New state-of-the-art facility in Brooklyn Park!

Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law. 


Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit 


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